We aren’t just limited to Sales & Service. Our Relationship continues beyond completion of projects.

It is essentially important to service your air conditioning and refrigeration system regularly. As all air conditioning and refrigeration systems, like any other machine, depreciate with time. And if not properly maintained, they progressively lose efficiency and consume more power resulting in monetary losses.

We started with a team of just 5 employees, and now we have an exclusive service office with a strength of 60 employees catering to the after-sales service needs of our esteemed clients.

We service and maintain almost 20000 tons of Air-Condition Systems like VRF Systems, DX, Air Handling Units etc.

Our air conditioning experts periodically check your entire system, repair and replace the necessary parts and calibrate the system to achieve the best personalized comfort conditions.

We provide you with the finest and most comprehensive range of Service Solutions-

We maintain a 24 hour TAT and all the complaints are resolved within 6 hours to facilitate utmost customer satisfaction.

Our engineers and technicians are intensively trained to handle the costly, sophisticated air conditioning equipment.

We have a Company owned Service Van which is dedicated to provide quick service without any delay.

All customers who opt for our Annual Service Solutions are offered priority service, so that your calls get attended quicker and the system is up faster.

Under all our service solutions, we offer Preventive Maintenance Checks which help in identifying problems earlier, preventing costly downtime.

By choosing our service solutions, you get long-lasting genuine spares, ensuring high uptime for your system. Along with regular maintenance, it helps in extending the life of your system.

 

COMPLAINT LOGGING & RESOLUTION:

We have a dedicate telephone lines for logging complaints
o Call 022-61270951 and 02261270954
o mail to Mr. Mohd Ansari – service@pentagon.org.in,
o In case of Escalation please mail to Mr. Yogesh Bansode – yogesh.bansode@pentagon.org.in

 

“The Life line of any Industry is the Service Department. It’s our job every day to make every important aspect of the Customer Experience better by each day.”

Yogesh

Director